Information for Maine JobLink Account Holders

More than 12,000 resumes in the database

America’s JobLink (AJL) Data Incident

Press Release
TOPEKA, Kan., March 21, 2017 – America’s JobLink (AJL), a multi-state web-based system that links job seekers with employers, has been the victim of a hacking incident from an outside source. AJLA–TS is developed and maintained by American’s Job Link Alliance–Technical Support (AJLA–TS). AJLA–TS has been in business for almost 50 years; this is the first known intrusion AJLA–TS has experienced.

On March 21st, AJLA–TS confirmed that a malicious third party “hacker” exploited a vulnerability in the AJL application code to view the names, Social Security Numbers, and dates of birth of job seekers in the AJL systems of up to ten states: Alabama, Arizona, Arkansas, Delaware, Idaho, Illinois, Kansas, Maine, Oklahoma, and Vermont. Upon discovery of this activity, AJLA–TS immediately intervened and deployed its technical team to assess and stop the incursion, disabling the hacker’s access to the AJL systems.

AJLA–TS is working diligently with law enforcement officials to identify and apprehend the perpetrator. An independent forensic firm is completing work to determine how many job seeker accounts may have been viewed and where those individuals are located. The firm has verified that the method of the hacker’s attack has been remediated and is no longer a threat to the AJLA–TS system.

AJLA–TS also develops and maintains ReportLink, a workforce program data management system, and CertLink, a Work Opportunity Tax Credit (WOTC) management system. The forensic firm has concluded that the code vulnerability did not affect those systems.

Media and individuals with additional questions should contact Christine Bohannon, Director, AJLA–TS at christineb@ajla.net.

Information for Maine JobLink Account Holders, Especially Those Containing Valid Social Security Numbers

New accounts created on or after March 16 are not affected.

Job seeker accounts that include a valid Social Security Number are potentially at most risk. To check this please log into your JobLink account; as long as you were not actively filing for unemployment benefits you can delete your Social Security Number from your JobLink account. You can do this online without calling the department.

Additional information will be sent to the email on file in Maine JobLink to individuals determined most at risk in accordance with state law.

The department recommends that you put a freeze on your credit report if you had a valid Social Security Number in your JobLink account. Maine law allows you to freeze your credit report for free.

A credit freeze will prevent unauthorized parties from accessing your credit report unless you give them specific permission. Freezing your credit will not affect your credit score. The three Credit Reporting Agencies are Equifax, https://www.freeze.equifax.com ; Experian, https://www.experian.com/freeze/center.html ; and Trans Union, http://www.transunion.com/securityfreeze .

It is possible for you to place a free, 90-day fraud alert on your credit reports with the three major credit reporting organizations, and to extend the 90-day alert by calling for an extension after the initial 90 days.

Under Maine law, you are also entitled to a free credit report from the three reporting agencies each year. Detailed instructions for taking these steps are available on the Department of Professional and Financial Regulation’s website, http://www.maine.gov/pfr/financialinstitutions/consumer/credit_report.htm .

Questions can be addressed by calling the Maine Department of Labor at 1-888-457-8883. Due to an expected high call volume, your patience is appreciated.

 

Calls asking “Can you hear me now?” – FTC Scam Alert

Your phone rings and the caller ID shows a number you don’t know. You answer it anyway and hear, “Can you hear me now?” It’s a pre-recorded robocall – even though it sounds like a real person – and it’s illegal. We’ve heard from hundreds of people who have gotten calls like this.

Here’s what to do if you get a call from someone you don’t recognize asking, “Can you hear me?”:

  • Don’t respond, just hang up. If you get a call, don’t press 1 to speak to a live operator or any other number to be removed from the list. If you respond in any way, it will probably just lead to more robocalls – and they’re likely to be scams.
  • Contact your phone provider. Ask your phone provider what services they provide to block unwanted calls.
  • Put your phone number on the Do Not Call registry. Access the registry online or by calling 1-888-382-1222. Callers who don’t respect the Do Not Call rules are more likely to be crooks.
  • File a complaint with the FTC. Report the experience online or call 1-877-382-4357.

In First Move on Student Loans, Administration Announces Fee Hike on Struggling Borrowers

Education Department to Allow Debt Collectors to Charge 16% Default Penalty

The Consumer Federation of America press release

Washington, D.C. – In its first major policy decision on student loan issues, the U.S. Department of Education took action to give agencies collecting on certain defaulted student debt the right to charge a 16% fee to borrowers who promptly seek to back their loans. The action reverses previous guidance that forbid fees that lead to ballooning borrower costs.

“The Administration’s first move on the student loan default crisis will do nothing to stop the tidal wave of defaults that is sweeping across the nation,” said Rohit Chopra, Senior Fellow at the Consumer Federation of America and the former Student Loan Ombudsman at the Consumer Financial Protection Bureau. “With more than 3,000 Americans defaulting on a student loan every day, this just adds insult to injury.”

Current guidance forbids the guaranty agencies that collect on defaulted debt to tack on large collection fees if the student loan borrower makes – and honors – a repayment arrangement within 60 days of the notice of default. Federal student loans typically enter a default status when borrowers are 270 days late on their payments. Due to servicing mistakes, many borrowers may be learning about problems with their loan for the first time. These agencies are entitled to “reasonable” collection costs under existing law, but hefty fees were considered inappropriate for borrowers who promptly seek to address their default.

The action applies only to borrowers who took out loans from banks and other institutions, not Federal Direct Loans.

One of these agencies, USA Funds, fought the Education Department for the right to charge large collection fees to these borrowers who quickly make arrangements to get out of default.

Last week, the Consumer Federation of America released an analysis that showed that 1.1 million Americans defaulted on a federal student loan in 2016. Americans are now in default on $137 billion in federal student loans.

The Consumer Federation of America is an association of more than 250 non-profit consumer groups that, since 1968, has sought to advance the consumer interest through research, education, and advocacy.

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Link for managing student loans

Deal with abuse, phishing, or spoofing in Outlook.com

We asked how to deal with suspicious emails like those from FedEx that were obviously phishing scams.  We often forward them to abuse@msn.com but wondered if that was the best method. This was the response we received.

Thank you for contacting Outlook.com Support today. I understand your concern when you are having trouble forwarding fraudulent emails that you may be receiving in your account. I will be more than happy to help you with this information.

First, I do want to provide you with information on how to forward an email. You don’t have to open the email message to forward it, first select the message you want to forward, click on the arrow (v) at the right of “Reply All” button and select “Forward”.

Just to clarify, are you receiving an email that is a phishing scam or a fraudulent email that looks to have been sent from your own email address?
We have two ways of handling a phishing scam or an email address that looks to have been sent from your own email address.

1. If you’ve received an email that appears to be a phishing scam, select the email in the inbox, click on Junk from the top menu, and select Phishing from the drop down options. 

Click image for more information

 2. If you have received a spam message that has been sent from your email account, you may be the victim of spoofing. Someone is impersonating you and we ask that you please forward those emails to abuse@outlook.com. I do want to let you know that spoofing emails are harmless but I understand that they can be troublesome. Once you have forwarded those messages to abuse@outlook.com they will then be sent to a different department for further investigations. I do want to let you know that department can get busy and it could take them up to 30 days to investigate those emails.

Thanks, Outlook.com!

Senior Scam Prevention and Aging Committee Fraud Book

The book is available on line or anyone can call the Fraud Hotline (1-855-303-9470) to request a free hard copy.

Access online copy by clicking image

 

Senator Collins’ office has also sent copies to senior centers and community centers across the state.

Scammers even impersonate kidnappers – FTC

Click to subscribe to alerts

March 10, 2017
by Alesha Hernandez
Consumer Education Specialist, FTC

Imposters will pretend to be anyone to get you to send them money. Recently, reports of the virtual child kidnapping imposter scam have resurfaced. The scam begins with a call from someone claiming to have kidnapped a child in your family. You may even hear sounds of a child in distress in the background. The scammer demands money immediately, often wanting money sent through a wire transfer service or by prepaid card.  The scammer may even insist that you keep the call a secret and not alert the police.

These calls are fake and law enforcement organizations, like the FBI, are aware of this type of scam.

If you get a call like this, resist the urge to send money immediately, no matter how dramatic the story.  These scammers are good at pressuring you to send money before you have time to think.  How do they know your information? Scammers will search the internet and social media sites to get personal information.

It’s natural to want to check on your child’s safety, even if your head tells you the call is fake. That’s OK. Contact your child or their school directly. Then you can report this fraud at ftc.gov/complaint.

Little Tikes Recalls Toddler Swings Due to Fall Hazard – CPSC

Consumers should immediately stop using the recalled swings and contact Little Tikes for a refund in the form of a credit towards the purchase of another Little Tikes product.

Source: Little Tikes Recalls Toddler Swings Due to Fall Hazard

 

Units:
About 540,000
Description:

This recall involves Little Tikes 2-in-1 Snug’n Secure pink toddler swings. The swings have a pink T-shaped restraint in front with a Little Tikes logo. The swing is suspended by four yellow ropes.  The model number 615573 is molded on the back of the swing seat and there is a manufacturing date code stamp on the back of the seat. The molded INNER arrow of the date code stamp points to “10”, “11”, “12” or “13”, it is included in the recall.  In addition, swings with a date code stamp of “9” on the INNER arrow combined with “43” or higher number stamped on the OUTER are included in this recall. No other date codes or other colored swings are affected.

Incidents/Injuries:

The firm has received about 140 reports of the swing breaking, including 39 injuries to children including abrasions, bruises, cuts and bumps to the head. Two of the reported injuries included children with a broken arm.

Remedy:

Consumers should immediately stop using the recalled swings and contact Little Tikes for a refund in the form of a credit towards the purchase of another Little Tikes product.

Sold At:

Walmart, Toys “R” Us and other stores nationwide and online at www.littletikes.com and other websites from November 2009 through May 2014 for about $25.

Manufacturer(s): Little Tikes, of Hudson, Ohio
Manufactured In:  U.S.
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