Down East Credit Union issues warning and assurance to its members

From Down East Credit Union website 

Important Message for Credit Union Members

Fraudulent VISA credit and debit transactions surfacing in the New York area.

Mon, Feb 27th, 2017

Baileyville ME, February 27, 2017:  We recently learned of fraudulent activity in the New York area.  We are investigating the situation and are taking precautionary measurements to ensure the protection of our member accounts.  Please monitor your VISA debit and credit transactions for unusual activity.

If you notice an unauthorized transaction, immediately call 1-800-472-3272 to block your card. You can access your account through our online banking website at or by using our mobile banking site.  Please call us at 1-800-427-1223 or by calling your local branch number for additional information.

Down East Credit Union has NOT been breached.  We have the most current and robust technologies and safeguards protecting our most valuable assets – our member’s information.  Internal credit union information is SECURE.  This situation is related to an outside skimming device; which location has NOT yet been determined.  We are working with local, state and federal law agencies to identify the source of origin.

Please rest assured, your Down East Credit Union accounts are FULLY INSURED and you are WELL PROTECTED with your membership.  Down East Credit Union members have NEVER lost a dollar due to fraud.

If you have questions, please do not hesitate to contact us
Please see our branch locations directory for contact information.


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