Archive for the ‘Consumer Alerts’ Category

Protect yourself with help from FINRA*

You Can Protect Yourself from Fake Check Scams

  • Mystery Shopping Scam

  • Modeling Scam

  • Unexpected Check Scam

Here’s How (from FINRA’s investor newsletter)

  • Know the hallmarks of fraud. Fake check scams typically have a number of red flags, such as:
    • Typos: Watch out for online postings or emails that are riddled with typos and poor grammar.
    • Mismatched names: Compare the name of the person or company posting the opportunity with the name on the check you receive—and beware if they don’t match.
    • Pressure to act quickly: Be aware that it can take 10 days or even more for your bank to determine that a check is counterfeit. Don’t wire or transfer funds until you have verified with your bank that the check has cleared—even if the bank allows you to withdraw the money sooner.

If you receive a suspicious check, be sure to contact one or more of the following organizations right away: your local police, the Internet Crime Complaint Center (a partnership between the FBI and the National White Collar Crime Center), or the U.S. Postal Inspections Service (if the check arrived by U.S. mail).

Refunds Now Available from Amazon for Unauthorized In-App Purchases

PRESS RELEASE

Amazon.com, Inc. has begun offering refunds to consumers for unauthorized in-app charges incurred by children. More than $70 million in charges incurred between November 2011 and May 2016 may be eligible for refunds.

All eligible consumers should have received an email from Amazon. Consumers who believe they might be eligible can also:

Refund requests can be completed entirely online. Consumers do not need to call Amazon or send anything by mail to receive a refund. The deadline for submitting refund requests is May 28, 2018. Any questions about individual refunds should be directed to Amazon at 866-216-1072.

Last month, the FTC and Amazon agreed to end their litigation related to the FTC’s case, which paved the way for the refund program to begin.

 

Another vulnerability of credit cards – CreditCards.com issues a warning

The new card skimming is called ‘shimming’

It targets EMV chip cards and is hard to detect, but remains rare

By

Remember the card skimming wave, in which fraudsters attach false fronts to outdoor ATM and gas pump point-of-sale terminals to harvest the details off your card’s magnetic stripe and clone your card?

The bad guys are back with a new, improved data pickpocketing technique called shimming, in which they secretly insert a shimmer, a paper-thin, card-size shim containing an embedded microchip and flash storage into the “dip and wait” card slot itself, where it resides unseen to intercept data off your credit or debit card’s EMV chip. Although the scammers can’t use that purloined chip data to clone an actual chip card (for reasons we’ll discuss shortly), they can clone a mag stripe version that’s fully capable of defrauding banks and merchants who may not be paying close attention to their card security protocols.

What makes shimmers potentially more effective that skimmers? They can easily be inserted into indoor, in-store POS terminals, where they record the data being shared between the card’s chip and the terminal. What’s more, when the scammers periodically collect the shim to harvest its bounty, they appear to be doing nothing more than paying at the terminal.

Both scams gained momentum domestically as the United States ramped up for what has turned out to be a slow, rocky and ongoing transition from mag stripe to chip cards, contributing to a record 15.4 million victims of U.S. identity fraud in 2016.

Tap this image to read entire article including tips for protecting yourself.

Click image to link to article

Treasurer Hayes Warns of Suspicious, Unofficial Unclaimed Property Websites or Notices

State Treasurer Seeking Rightful Owners of Property, Urges Caution Against Suspicious Websites

PRESS RELEASE
04/13/2017 12:28 PM EDT

AUGUSTA – New scams, promising to return unclaimed property for a fee, are targeting Maine residents through unofficial websites and notices in the mail.

State Treasurer Terry Hayes is warning residents to be wary of these websites and to be cautious of mailings or emails stating that you have unclaimed property with the State of Maine. “Each year, new schemes are created that attempt to take advantage of Mainer’s familiarity with our Unclaimed Property Program. While there are many differences between our program and these schemes, the easiest way to spot a scheme is if it asks for payment information.” says Treasurer Hayes.

The Office of the State Treasurer does maintain a list of unclaimed property, and receives new properties each year. However, there is no fee for you to review the list, or to claim your property. To ensure that you are obtaining the correct information for unclaimed property with the State of Maine, go to the official website  or call the Treasurer’s Office at (207) 624-7470. To search for unclaimed property in other states, visit www.missingmoney.com, a nationally recognized database of state unclaimed property programs.

Unclaimed Property consists of cash and other financial assets that are considered lost or abandoned when an owner cannot be located after a specified period of time. It includes, among other items, checking accounts, certificates of deposit, over payments, gift certificates, life insurance policies, unpaid wages, uncashed checks, death benefits, dividends, insurance payments, refunds, savings accounts, stocks and contents of safe deposit boxes. Unclaimed Property does not include real estate, animals or vehicles. During the period from July 2016 through March 2017, over 17,000 Mainers reclaimed more than $13 million of lost funds.

April is Financial Literacy Month

Washington Post columnist, Michelle Singletary ‘s column in Maine Sunday Telegram offers advice to many of us who have fallen for “Fake News” that now appears in online news sources as  “Paid Promoted Stories” or “Sponsored Content.” Read her column How to protect yourself — and your wallet — from fake news. In part, she writes:

April is Financial Literacy Month. It’s an annual effort by consumer advocacy groups to highlight the need for all of us to be better informed. As part of this year’s campaign, the FoolProof Foundation has rolled out a “Fake News” resource page on its website (foolproofme.com/topics/fake-news).

Her conclusion: “Understanding the evolving strategies by marketers and advertisers will ultimately save you real money and real time.”

 

 

Class Action Over The Meaning Of ‘Sale’ Means Harbor Freight Customers Get Refunds

The Consumerist

March 24, 20174:26 pm EDT
By Laura Northrup@lnorthrup

Consumers Impacted by Scams Utilizing Western Union May Be Eligible for Restitution Payments

Deadline April 3, 2017

PRESS RELEASE
03/02/2017 09:18 AM EST

Image linked to Western Union Scam Fighting Advice

 

AUGUSTA – Attorney General Janet Mills requests all Mainers who were scammed out of money and asked to utilize Western Union as a payment method to contact her office as they may be eligible for restitution payments. Under a recent settlement with the federal government consumers may be eligible for some restitution if the payments were sent between 1/1/2004 and 1/19/17.

In January, the Federal Trade Commission announced a settlement it made with Western Union that will require them to return $586 million dollars through a claims settlement process to consumers. Going forward, Western Union must go one step further by creating a real and strong anti-fraud program. Western Union agreed to this settlement after ignoring for years the more than 550,000 complaints it received about money transfers made for fraudulent lottery and prizes, family emergency calls – also known as the grandparent scam, advance fee loan payments, online dating scams, the more recent IRS scam, among others.

Attorney General Mills said “I ask all Mainers who have been scammed out of money and were asked to use Western Union to make these fraud-induced payments to contact my office so that we can connect them with the federal agencies managing this claims process. I realize some may be embarrassed that they fell for a scam. You are not alone. Do not be embarrassed, please take this opportunity to be reimbursed for the money you have lost.”

Under the settlement, Western Union will return $586 million dollars through a process to be determined at a later date. The company will have to train and monitor its agents so that people are protected. The company won’t be allowed to transmit a money transfer that it knows – or should know – is a fraud. It has to block money transfers to anyone who has a fraud report, make it easier for people to report fraud, give clear warnings to people who are sending money, and refund a fraud-related money transfer if the company didn’t comply with its own anti-fraud procedures. Additionally, consistent with the telemarketing sales rule, Western Union must not process a money transfer that it knows or should know is payment for a telemarketing transaction. If you ever wire money, also keep in mind that it’s illegal for a telemarketer to ask you to pay with a money transfer. Scammers love using money transfer services because once you send the money, it’s gone forever. So, if a telemarketer asks you to wire money, already you know they’re a crook.

Consumers who made payments for a scam between 1/1/2004 and 1/19/2017 may be eligible for reimbursement. Please contact the Consumer Protection Division at the Attorney General’s Office if you were scammed during this time. You will need to provide your basic contact information, approximate dates of the transaction(s), amounts of the transaction(s) and any relevant transaction identification numbers, if available. Your information will then be provided to our federal partners administering the claims process.

For this case, we prefer receiving information by email – consumer.mediation@maine.gov – but we can also be reached at (207) 626-8849 or 1-800-436-2131.

The deadline for consumers to submit this information to the Attorney General’s Office is Monday, April 3, 2017.

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