Archive for the ‘FTC’ Category

FTC Sending Refund Checks Totaling More Than $355,000 to Consumers Who Bought CogniPrin ‘Memory Improvement’ Supplement

Case brought jointly by FTC and Maine Attorney General

The Federal Trade Commission is mailing 2,116 refund checks totaling more than $355,000 to people who bought CogniPrin, a deceptively marketed ‘memory improvement’ supplement. The average check amount is $168.08, and represents full refunds.

In February 2017, the FTC and the Maine Attorney General charged XXL Impressions LLC, Jeffrey R. Powlowsky, J2 Response LLP, Justin Bumann, Justin Steinle, Synergixx, LLC, Charlie Fusco, Ronald Jahner, and Brazos Minshew with making false and misleading claims regarding CogniPrin’s effectiveness. The complaint also alleged the defendants failed to disclose that Jahner, who was presented as an objective medical expert, was paid a percentage of the money from CogniPrin sales.

The court order settling the charges barred the defendants from the illegal conduct alleged in the complaint and required them to pay money to the FTC to provide refunds to deceived consumers. While the defendants sold multiple dietary supplements, this mailing is only to people who bought CogniPrin.

Rust Consulting, Inc., the refund administrator for this matter, will begin mailing checks today. Consumers should receive their refund checks this month, and they must be cashed within 60 days (by June 1, 2018) or they will become void. The FTC never requires consumers to pay money or provide information to cash refund checks. Consumers who have questions about the mailing should call 1-800-598-3025.

FTC law enforcement actions led to more than $6.4 billion in refunds for consumers in a one-year period between July 2016 and June 2017. For more information about the FTC’s refund program, including its Annual Report, visit www.ftc.gov/refunds.

The Federal Trade Commission works to promote competition, and protect and educate consumers. You can learn more about consumer topics and file a consumer complaint online or by calling 1-877-FTC-HELP (382-4357). Like the FTC on Facebook (link is external), follow us on Twitter (link is external), read our blogs and subscribe to press releases for the latest FTC news and resources.

 

CONSUMER REDRESS HOTLINE: 1-800-598-3025

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FTC warns of scams related to new medicare cards coming between April 2018 and April 2019

New Medicare cards are coming soon. Here’s what you need to know about your new card. Plus, how to avoid related scams.

Starting in April 2018, Medicare will begin mailing new cards to everyone who gets Medicare benefits. Why? To help protect your identity, Medicare is removing Social Security numbers from Medicare cards. Instead, the new cards will have a unique Medicare Number. This will happen automatically. You don’t need to do anything or pay anyone to get your new card.

Medicare will mail your card, at no cost, to the address you have on file with the Social Security Administration. If you need to update your official mailing address, visit your online Social Security account or call 1-800-772-1213. When you get your new card, your Medicare coverage and benefits will stay the same.

If your sister who lives in another state gets her card before you, don’t fret. The cards will be mailed in waves, to various parts of the country, from April 2018 until April 2019. So, your card may arrive at a different time than hers. You can check the rollout schedule to get a better idea when you may be receiving yours.

When you get your new card, be sure to destroy your old card. Don’t just toss it in the trash. Shred it. If you have a separate Medicare Advantage card, keep that because you’ll still need it for treatment.

As the new Medicare cards start being mailed, be on the lookout for Medicare scams. Here are some tips:

  • Don’t pay for your new card. It’s yours for free. If anyone calls and says you need to pay for it, that’s a scam.
  • Don’t give personal information to get your card. If someone calls claiming to be from Medicare, asking for your Social Security number or bank information, that’s a scam. Hang up. Medicare will never ask you to give personal information to get your new number and card.
  • Guard your card. When you get your new card, safeguard it like you would any other health insurance or credit card. While removing the Social Security number cuts down on many types of identity theft, you’ll still want to protect your new card because identity thieves could use it to get medical services.

For more information about changes to your Medicare card go to go.medicare.gov/newcard. And if you’re a victim of a scam, report it to the FTC.

Scammers impersonate the Social Security Administration — Federal Trade Commission

Your Social Security number is an important key for an identity thief. Scammers want it, and they think of all sorts of ways to trick you into giving it away.

Here at the Federal Trade Commission, we’re getting reports about calls from scammers claiming to be from the Social Security Administration. They say there’s been a computer problem, and they need to confirm your Social Security number. Other people have told us that they have come across spoof websites that look like the place where you would apply for a new Social Security card – but these websites are actually a setup to steal your personal information.

If you get a phone call or are directed to a website other than ssa.gov that is claiming to be associated with the Social Security Administration, don’t respond. It’s most likely a scam.

Here’s some tips to deal with these government imposters:

  • Don’t give the caller your information. Never give out or confirm sensitive information – like your bank account, credit card, or Social Security number – unless you know who you’re dealing with. If someone has contacted you, you can’t be sure who they are.

  • Don’t trust a name or number. Con artists use official-sounding names to make you trust them. To make their call seem legitimate, scammers use internet technology to spoof their area code – so although it may seem they are calling from Washington, DC, they could be calling from anywhere in the world.

  • Check with the Social Security Administration. The SSA has a warning about these scams and suggests you contact them directly at 1-800-772-1213 to verify the reason for the contact and the person’s identity prior to providing any information to the caller.

If you come across one of these scams, please report it to the Social Security Administration’s Fraud Hotline at 1-800-269-0271/1-866-501-2101(TTY) and then tell the FTC about it.

How scammers make you pay — Federal Trade Commission

Here’s one of the top questions we get from people: Is this a scam? Whatever the “this” looks like, here’s our best answer to that question: Did someone say you can only pay by wiring money, putting money on a gift card, or loading money on a cash reload card? If they did, then yes: that is a scam.

Here’s a video that has, in a little more than a minute, some of the scam scenarios we see – and what you should do about them.

Whether someone tells you to pay to claim a prize, help someone out of trouble, or deal with tax issues from the (so-called) IRS: nobody legitimate is ever going to say you have to pay by wiring them money, getting iTunes cards, or putting money on a MoneyPak, Vanilla Reload, or Reloadit card.

So: watch the video. And if anyone ever insists you pay in one of those ways, tell the FTC. Because that will be a scam we want to know about.

FYI: Do Not Call Registry Data Book 2017: Maine

Click map for data

Contains new information on robocall complaints and a state-by-state complaint analysis

The Federal Trade Commission today issued the National Do Not Call Registry Data Book for Fiscal Year 2017. The FTC’s National Do Not Call Registry lets consumers choose not to receive most telemarketing calls.

Now in its ninth year of publication, the Data Book has been redesigned and contains a wealth of information about the Registry for FY 2017 (from October 1, 2016 to September 30, 2017). The Data Book now provides more information on robocall complaints, new information about the types of calls consumers reported to the FTC, and includes a complete state-by-state analysis.

Complaints: 29,495 (#23 nationally, per 100K population)
Active Registrations: 1,092,143 (#4 nationally, per 100K population)

Consumers impacted by scams utilizing Western Union may now seek compensation from $586M fund

Attorney General Mills encourages fraud victims to file claims

PRESS RELEASE

OFFICE OF THE ATTORNEY GENERAL
November 13, 2017
CONTACT: Andrew Roth-Wells Telephone: (207) 626-8887

AUGUSTA – Mainers who were deceived into sending payments to scammers using Western Union’s wire transfer service between January 1, 2004 and January 19, 2017 may now apply for compensation from a $586 million fund administered by the Department of Justice’s Victim Asset Recovery Program. This fund is related to a multi-state settlement with Maine Attorney General Janet Mills and 49 other states, the District of Columbia, and Western Union that was first announced in January.

Mainers who reported to the Maine Office of the Attorney General that they had been the victim of a scam using Western Union will receive a claim form in the mail in the coming weeks, which will contain instructions explaining how to file a claim for compensation. If you do not receive a claim form in the mail but believe you may have an eligible claim, visit http://www.westernunionremission.com or call 1-844-319-2124.

“I ask all Mainers who have been scammed out of money and were asked to use Western Union to make these fraud-induced payments to file for reimbursement from this fund,” said Attorney General Mills. “I realize some may be embarrassed that they fell for a scam. You are not alone. Do not be embarrassed, please take this opportunity to get some of your money back. If you ever wire money, keep in mind that it’s illegal for a telemarketer to ask you to pay with a money transfer. Scammers love using money transfer services because once you send the money, it’s gone forever. So, if a telemarketer asks you to wire money, already you know they’re a crook.”

In order to receive restitution under the settlement claims forms must be mailed back to the settlement administrator by February 12, 2018. Attorney General Mills encourages consumers to reach out to the Consumer Protection Division if they have questions or concerns at consumer.mediation@maine.gov , (207) 626-8849 or 1-800-436-2131.

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Maine Attorney General Janet T. Mills offers advice about helping victims of Hurricane Harvey

Mills warns consumers to avoid giving to potentially fraudulent websites

Press Release
OFFICE OF THE ATTORNEY GENERAL
08/29/2017 04:04 PM EDT

AUGUSTA – Maine Attorney General Janet T. Mills advised Mainers to choose wisely in sending funds to agencies to help the families and communities suffering from the extreme weather produced by Hurricane Harvey in Texas this week.

“A natural disaster brings out the best us, and people around the world offer whatever we can to aid victims like those down in Texas this week,” said Mills. “Unfortunately, it also sometimes brings out people who take advantage of our good nature and provide no help to those in need.”

AG Mills warned against giving money to organizations that are unfamiliar or not recommended by her office or other official sources. AG Mills shared a list of those organizations that are considered reliable

“If consumers have any questions or complaints about a particular organization I encourage them to call our Consumer Protection Division at 1-800-436-2131.”

Other sources for guidance related to charitable giving can be found at the links below for the Maine Attorney General, the Texas Attorney General, and the Federal Trade Commission. http://www.maine.gov/ag/consumer/charities/index.shtml

https://www.texasattorneygeneral.gov/cpd/charities-nonprofits-registration-filings

https://www.ftc.gov/news-events/press-releases/2017/08/ftc-advice-helping-hurricane-harvey-victims

The American Red Cross is encouraging people to donate money on its website, http://www.redcross.org, or text REDCROSS to 90999 to donate $10. Apple is also accepting Red Cross donations via iTunes and the Apple App Store.

The Red Cross is also seeking blood. Upcoming blood drives in southern Maine:

Tuesday, Wednesday, Thursday and Friday at: Portland Blood Donation Center 524 Forest Ave., Portland

Thursday at: Maine Mall, 364 Maine Mall Road South Portland

AG Mills added that she plans on donating blood in the coming days.

Americares, an emergency response organization based in Connecticut, is delivering emergency medicine and relief supplies and working with a local clinic in Houston. Make a donation at americares.org.

United Way Worldwide has a relief fund to provide shelter and basic needs, as well as long-term recovery efforts. Donate at https://www.unitedway.org/.

The Salvation Army is accepting donations for hurricane relief at give.salvationarmyusa.org.

To help pets stranded by Hurricane Harvey, donations are being accepted by the Humane Society of the United States at http://www.humanesociety.org/.

For volunteer opportunities or other places to donate, check with National Voluntary Organizations Active in Disaster, at nvoad.org. ###

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